Comments on: Western Digital My Book Pro Edition II sucks! http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/ Tom Raftery, social media consultant, speaker, blogger and podcaster Thu, 28 Aug 2008 11:39:38 +0000 http://wordpress.org/?v=2.6 By: Tina http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-154921 Tina Wed, 20 Aug 2008 16:29:24 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-154921 David, Did they offer to pay to recover your data, too? Of course not. I wouldn't accept another piece of crap from this company. I bought mine at Costco so took it back for a full refund and reported the issue to them as well. Tina David,

Did they offer to pay to recover your data, too? Of course not. I wouldn’t accept another piece of crap from this company. I bought mine at Costco so took it back for a full refund and reported the issue to them as well.

Tina

]]> By: David http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-154841 David Wed, 20 Aug 2008 15:32:38 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-154841 You have to speak with Consumer relations or someone with authority at Western digital and they will send you a new drive free of charge. I called to complain or comment about how this drive really sucked and they sent me a new one for free. Good luck. You have to speak with Consumer relations or someone with authority at Western digital and they will send you a new drive free of charge. I called to complain or comment about how this drive really sucked and they sent me a new one for free.

Good luck.

]]> By: Dan http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-152322 Dan Tue, 19 Aug 2008 03:09:46 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-152322 I've had my 1TB MyBook for about three weeks, just enough time to back 400GB of photos and files from my workplace before I moved to another job. It suddenly stopped working. Years of photos of friends, family, important events, the last photos of my grandfather before he passed away...all gone for no good reason at all. Don't ever buy a Western Digital Hard Drive again. I’ve had my 1TB MyBook for about three weeks, just enough time to back 400GB of photos and files from my workplace before I moved to another job. It suddenly stopped working. Years of photos of friends, family, important events, the last photos of my grandfather before he passed away…all gone for no good reason at all.

Don’t ever buy a Western Digital Hard Drive again.

]]> By: David http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117606 David Sat, 19 Jul 2008 11:48:21 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117606 My Western Digital Premium 1TB triple option died last night. Kind of pissed off that the warranty was only a year. Makes clicking sounds on top of the hair dryer sound it usually makes. Not going to buy WD external products again or rather I'll pay closer attention to the warranty before I buy. But I got screwed - that's for sure! My Western Digital Premium 1TB triple option died last night. Kind of pissed off that the warranty was only a year. Makes clicking sounds on top of the hair dryer sound it usually makes. Not going to buy WD external products again or rather I’ll pay closer attention to the warranty before I buy. But I got screwed - that’s for sure!

]]> By: YCN http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117533 YCN Mon, 07 Jul 2008 13:13:00 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117533 I bought MyBook 500GB for 3 months - used it once 3 months ago - everything seems fine. Used it the second time - it hang while trying to delete some folders. After a 20 minutes wait I had to shut down my notebook and unplug MyBook. It won't be recognized since. I spent 3 hours trying to get it to recognized. It eventually showed as an uninitialized drive. But no matter what I did I could not get it to initialize and formatted. In short - forget about MyBook. I would suggest to forget about Western Digital altogether. I bought MyBook 500GB for 3 months - used it once 3 months ago - everything seems fine. Used it the second time - it hang while trying to delete some folders. After a 20 minutes wait I had to shut down my notebook and unplug MyBook.

It won’t be recognized since. I spent 3 hours trying to get it to recognized. It eventually showed as an uninitialized drive. But no matter what I did I could not get it to initialize and formatted.

In short - forget about MyBook. I would suggest to forget about Western Digital altogether.

]]> By: Joe F. Martinez http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117469 Joe F. Martinez Thu, 03 Jul 2008 20:20:56 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117469 I too purchased a WD hard drive, not only will it not work I can't even registered, when I call in I have been disconnected, when I do get in all I get is a foreign agent that barely speaks coherent English. I am returning the drive. I too purchased a WD hard drive, not only will it not work I can’t even registered, when I call in I have been disconnected, when I do get in all I get is a foreign agent that barely speaks coherent English. I am returning the drive.

]]> By: Mike http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117393 Mike Thu, 26 Jun 2008 21:24:08 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117393 P.S. Date = Data @ Kuba Are you realy comparing heat production from 2.5" Disks, with 3.5" disks ???!!! P.S. Date = Data

@ Kuba

Are you realy comparing heat production from 2.5″ Disks, with 3.5″ disks ???!!!

]]> By: Mike http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117392 Mike Thu, 26 Jun 2008 21:19:51 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117392 @ Kuba And your point is...?! If you are not a part of the (best/simpelest) solution... You are part of the problem... Get real! You are an engineer... Not the best quality is bought, but most always the cheapest! Why, tell me why, are ALL PROFFESSIONAL 3.5" Harddisks/Serverdisks foreced air-cooled? If you bought a WD external 3.5" HDD housing, trash it!, and buy for example an Antec MX-1 housing if you need your date stored safely! And yes! (WD) external 3.5" HDD's are an bad choice. @ Kuba

And your point is…?!

If you are not a part of the (best/simpelest) solution… You are part of the problem…

Get real! You are an engineer…

Not the best quality is bought, but most always the cheapest!

Why, tell me why, are ALL PROFFESSIONAL 3.5″ Harddisks/Serverdisks foreced air-cooled?

If you bought a WD external 3.5″ HDD housing, trash it!, and buy for example an Antec MX-1 housing if you need your date stored safely!

And yes! (WD) external 3.5″ HDD’s are an bad choice.

]]> By: Kuba http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117388 Kuba Thu, 26 Jun 2008 14:42:56 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117388 Being an engineer, I really side with the WD-bashers. I find most of the "you should do this instead" suggestions completely out of place. Attach an external fan?! Limit/modify usage patterns (copy data little by little)?! Use USB over FireWire as it "uses less CPU and causes less heat to be generated"?! What the fuck?! When you design such a product, it's supposed to by used by non-technical average joes. It means someone is going to plug it in, power/usb/firewire in random order, and leave it so. A design for such a product which depends on users doing things in a particular way is completely out of whack with reality and good engineering sense. Never mind that a lot of comments here are outright wrong, especially ones about CPU usage. What has that got to do with anything - I doubt the sata-to-firewire/usb controller really generates significantly different heat loads based on what interface you use. As for your PCs CPU, who cares either? Any CPU load you get due to sustained 50MB/s transfers is tiny anyway, most of the CPU usage is due to accessing the filesystem and whatnot. There's really no big deal in designing an external drive that will work no matter what, won't overheat in normal conditions (45C ambient), and won't require users to scour forums for hints/solutions. I have had a couple tiny 2.5" Seagate 80GB USB drives in ventless plastic enclosures, powered via a double USB cord (a hack but works just fine). They never had a single problem, and could sustain 45Mb/s read/write rates, on both XP and Linux machines. So obviously it can be done, and inexpensively too. I don't even think that WD engineering is at fault here, it's usually the management which pushes a crappy product out to the marketplace, and they also decide to screw customers as a matter of policy. Unless WD is full of engineers that are liars when talking to the management; I find it hard to believe. I have dealt with much bigger, more complicated products, that in the end require a "plug it in, flip the switch, pop the CD and run it" mentality and they do it just fine. Being an engineer, I really side with the WD-bashers. I find most of the “you should do this instead” suggestions completely out of place. Attach an external fan?! Limit/modify usage patterns (copy data little by little)?! Use USB over FireWire as it “uses less CPU and causes less heat to be generated”?! What the fuck?!

When you design such a product, it’s supposed to by used by non-technical average joes. It means someone is going to plug it in, power/usb/firewire in random order, and leave it so. A design for such a product which depends on users doing things in a particular way is completely out of whack with reality and good engineering sense.

Never mind that a lot of comments here are outright wrong, especially ones about CPU usage. What has that got to do with anything - I doubt the sata-to-firewire/usb controller really generates significantly different heat loads based on what interface you use. As for your PCs CPU, who cares either? Any CPU load you get due to sustained 50MB/s transfers is tiny anyway, most of the CPU usage is due to accessing the filesystem and whatnot.

There’s really no big deal in designing an external drive that will work no matter what, won’t overheat in normal conditions (45C ambient), and won’t require users to scour forums for hints/solutions. I have had a couple tiny 2.5″ Seagate 80GB USB drives in ventless plastic enclosures, powered via a double USB cord (a hack but works just fine). They never had a single problem, and could sustain 45Mb/s read/write rates, on both XP and Linux machines. So obviously it can be done, and inexpensively too.

I don’t even think that WD engineering is at fault here, it’s usually the management which pushes a crappy product out to the marketplace, and they also decide to screw customers as a matter of policy. Unless WD is full of engineers that are liars when talking to the management; I find it hard to believe.

I have dealt with much bigger, more complicated products, that in the end require a “plug it in, flip the switch, pop the CD and run it” mentality and they do it just fine.

]]> By: Nathan http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117218 Nathan Wed, 11 Jun 2008 21:20:29 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117218 similar problems mounting, tried everything then read Nikos D 5/3/2007 at 8:19 am comment, plugged power in AFTER USB, it mounted, my gradute work is saved, now off to buy a proper G-tech drive. similar problems mounting, tried everything then read Nikos D
5/3/2007 at 8:19 am comment, plugged power in AFTER USB, it mounted, my gradute work is saved, now off to buy a proper G-tech drive.

]]> By: McGyvR http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117215 McGyvR Wed, 11 Jun 2008 16:02:18 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117215 First I want to say that I share the pain with you all. I, too, own a MyBook Essential 500Gb drive. In the past, I have never had problems with WD products. I currently have a internal SATA WD Caviar 250Gb that I run windows on. Had it over a year with no problems. I used to have a MyBook Essential 250Gb (first edition with round green light) and never had a problem with it. I decided to upgrade to more space and got the 500Gb 2nd Edition MyBook (blue led on front). Had it for about a year before I started experiencing problems with it. It began to get bad sectors on it. When trying to access a file within that bad sector, my computer displayed an error message and then shut the drive off. I would bave to reboot the drive and my computer to gain access to the drive again. I contacted WD Support and the only assistance they offered was to ship me a new drive. While waiting for the replacement drive, I managed to save most of my pictures, music, and documents to my internal drive. I did loose about 100 movies and about 400 mp3s. I recieved my replaccement drive and plugged it in, but had to call WD Support again to figure out how to get my computer to recognize it since it was not formatted (the first one was ready to go out of the box). After formatting the new drive, it seemed to work properly. So I continued to move my files back over to the new drive. For the first couple of days it worked great. I was running Norton Speed Disk to defragment my drives, and suddenly my external drive disappeared. I looked in My Computer and it was not there. Unplugged it and plugged it in again, but to no avail. I opened up Device Manager and it showed my internal drive (WD 2500xxx) but only showed "WD" as the external drive (should have read WD 5000xxx). Tried safely removing hardware, removing usb mass storage device, and even edited registry entries. Nothing. My computer just would not see it. Now, Device Manager is not even recoginzing. So I did some research, read some blogs and came across this website: http://rebootdaily.blogspot.com/2007/03/how-to-open-western-digital-my-book.html Since WD only offers a replacement drive, and not any information on how to recover the drive, I went ahead and opened the case up and removed the drive. I followed the directions and plugged it internally, but my computer still wouldn't recoginze it. I went through my BIOS, but it wasn't detected. It is a little different than my other internal drive. It does not have the Legacy Power connector like the 250gb. Only has 2 SATA connections (SATA Power and SATA Data) The drive DID have power, I felt it spinning and it sounded like it was on. But no luck in getting it to work. Stupidly, when I was moving all files back to the new drive, I did not back up everything to CD or DVD. So, I took it back out, and reconnected the usb connector. The drive powers on, the lights come on, and it acts like it's working. But my computer still won't recognize it. It doesn't make the sound when you plug a usb device in or unplug it. I'm just about out of options. I have already tried plugging it in to abother computer, and when I did, it started installing the usb drivers, but then made the computer restart in the middle of installation! Very weird. So my only other option is to take it to the local computer store and do a drive recovery. They are pretty inexpensive compared to other companies. I think it was about $39 for the first DVD and $20 for every other DVD after that. Pretty reasonable, but still ridiculus because WD sent me a shotty drive. I will never buy another WD Product. I will very soon be purchasing a new internal drive to replace the WD 2500. As far as the MyBook series, I will never suggest to anyone to get one. You are better off with another brand. BACK UP YOUR INFO!!!! That's an even better idea. If anyone has any other ideas on how to get this drive accessable, please share the knowledge. I have never had a problem with a computer that I couldn't fix, until this one. And I have been pulling my hair out trying to find a solution. Good luck to everyone that is experiencing this problem! McGyvr First I want to say that I share the pain with you all. I, too, own a MyBook Essential 500Gb drive. In the past, I have never had problems with WD products. I currently have a internal SATA WD Caviar 250Gb that I run windows on. Had it over a year with no problems. I used to have a MyBook Essential 250Gb (first edition with round green light) and never had a problem with it.
I decided to upgrade to more space and got the 500Gb 2nd Edition MyBook (blue led on front). Had it for about a year before I started experiencing problems with it. It began to get bad sectors on it. When trying to access a file within that bad sector, my computer displayed an error message and then shut the drive off. I would bave to reboot the drive and my computer to gain access to the drive again. I contacted WD Support and the only assistance they offered was to ship me a new drive. While waiting for the replacement drive, I managed to save most of my pictures, music, and documents to my internal drive. I did loose about 100 movies and about 400 mp3s.
I recieved my replaccement drive and plugged it in, but had to call WD Support again to figure out how to get my computer to recognize it since it was not formatted (the first one was ready to go out of the box). After formatting the new drive, it seemed to work properly. So I continued to move my files back over to the new drive. For the first couple of days it worked great. I was running Norton Speed Disk to defragment my drives, and suddenly my external drive disappeared. I looked in My Computer and it was not there. Unplugged it and plugged it in again, but to no avail. I opened up Device Manager and it showed my internal drive (WD 2500xxx) but only showed “WD” as the external drive (should have read WD 5000xxx). Tried safely removing hardware, removing usb mass storage device, and even edited registry entries. Nothing. My computer just would not see it. Now, Device Manager is not even recoginzing.
So I did some research, read some blogs and came across this website:
http://rebootdaily.blogspot.com/2007/03/how-to-open-western-digital-my-book.html
Since WD only offers a replacement drive, and not any information on how to recover the drive, I went ahead and opened the case up and removed the drive. I followed the directions and plugged it internally, but my computer still wouldn’t recoginze it. I went through my BIOS, but it wasn’t detected. It is a little different than my other internal drive. It does not have the Legacy Power connector like the 250gb. Only has 2 SATA connections (SATA Power and SATA Data) The drive DID have power, I felt it spinning and it sounded like it was on. But no luck in getting it to work.
Stupidly, when I was moving all files back to the new drive, I did not back up everything to CD or DVD.
So, I took it back out, and reconnected the usb connector. The drive powers on, the lights come on, and it acts like it’s working. But my computer still won’t recognize it. It doesn’t make the sound when you plug a usb device in or unplug it.
I’m just about out of options. I have already tried plugging it in to abother computer, and when I did, it started installing the usb drivers, but then made the computer restart in the middle of installation! Very weird. So my only other option is to take it to the local computer store and do a drive recovery. They are pretty inexpensive compared to other companies. I think it was about $39 for the first DVD and $20 for every other DVD after that. Pretty reasonable, but still ridiculus because WD sent me a shotty drive.
I will never buy another WD Product. I will very soon be purchasing a new internal drive to replace the WD 2500. As far as the MyBook series, I will never suggest to anyone to get one. You are better off with another brand. BACK UP YOUR INFO!!!! That’s an even better idea.
If anyone has any other ideas on how to get this drive accessable, please share the knowledge. I have never had a problem with a computer that I couldn’t fix, until this one. And I have been pulling my hair out trying to find a solution. Good luck to everyone that is experiencing this problem!

McGyvr

]]> By: Wii News http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117214 Wii News Wed, 11 Jun 2008 13:00:07 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117214 I agree with oni, WD have a great advance replacement program - I've sent one or two back with no problems at all. I agree with oni, WD have a great advance replacement program - I’ve sent one or two back with no problems at all.

]]> By: Oni http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117213 Oni Wed, 11 Jun 2008 07:29:48 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117213 One thing I will give a thumbs up to WD for is the advance replacement programme they have. You can simply put in an order for an RMA request and they send you out the new one before you have to send back the old one. Does require they take a credit card but as long as you send back within 30 days, they won't charge you. One thing I will give a thumbs up to WD for is the advance replacement programme they have. You can simply put in an order for an RMA request and they send you out the new one before you have to send back the old one. Does require they take a credit card but as long as you send back within 30 days, they won’t charge you.

]]> By: machaan http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117198 machaan Tue, 10 Jun 2008 13:29:22 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117198 Hi, I bought a 320 GB Mybook external HD and the same thing happenned. It starts to make a clicking noise and nothing. Never buying a WD product again. And to the doofus that made the comment about Tom just getting a bad one, how do you explain 1000's of people? A little lax on the QA policies now are we? Now go back to your QA people and ask them to check the external drives before "certifying" them for sale because y'all are sure losing business fast!! MC Hi,
I bought a 320 GB Mybook external HD and the same thing happenned. It starts to make a clicking noise and nothing. Never buying a WD product again. And to the doofus that made the comment about Tom just getting a bad one, how do you explain 1000’s of people? A little lax on the QA policies now are we? Now go back to your QA people and ask them to check the external drives before “certifying” them for sale because y’all are sure losing business fast!!
MC

]]> By: MajorHart http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117125 MajorHart Thu, 05 Jun 2008 18:57:52 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117125 I bought a WD 1 terrabyte external USB drive 3 months ago for $218.00 from dell. I have had no problems and it woks rind. I might buy another. WD is by far the best drive I have ever used - maxtor has failed me so many times - just lost a 120 gig maxtor and I shudder to think of all the work to go when my other three maxtor drives go bad. I do have one problem with the WD maybook. It looks for a driver everytime I boot up or plug it in. That wastes alot of time for me. I dont recall ever getting one from WD when I bought the drive. I've read to not use that anywhere software so I just want the driver or to stop windows from asking for it. Thanks MajorHart I bought a WD 1 terrabyte external USB drive 3 months ago for $218.00 from dell.

I have had no problems and it woks rind. I might buy another. WD is by far the best drive I have ever used - maxtor has failed me so many times - just lost a 120 gig maxtor and I shudder to think of all the work to go when my other three maxtor drives go bad.

I do have one problem with the WD maybook. It looks for a driver everytime I boot up or plug it in. That wastes alot of time for me. I dont recall ever getting one from WD when I bought the drive.

I’ve read to not use that anywhere software so I just want the driver or to stop windows from asking for it.

Thanks
MajorHart

]]> By: Bobby http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117075 Bobby Mon, 02 Jun 2008 23:45:28 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117075 God Damn It! I just spent $1200.00 on purchasing 2 My Book Premium Edition II (2TB) today and while transferring files from both my PC and Portable so that I can finaly have some breathing space to work with, I stumble upon this forum...shit shit shit! I better not lose all my info or I'll kill someone I swear...so far so good...shit shit shit! God Damn It! I just spent $1200.00 on purchasing 2 My Book Premium Edition II (2TB) today and while transferring files from both my PC and Portable so that I can finaly have some breathing space to work with, I stumble upon this forum…shit shit shit! I better not lose all my info or I’ll kill someone I swear…so far so good…shit shit shit!

]]> By: cardinal http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117074 cardinal Mon, 02 Jun 2008 21:50:19 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117074 My My Book 500GB Essential edition packed up after about 6 months. I bought it to free space up on my pc and all the family photos were stored etc. Green light remained on, no noise or smoke but just wasn't recognised by my PC anymore. Tried it on a different PC and changed the USB cable but no good. Tried the various reboot advice from here but didn't work for me. Support was poor - had the same problem with emails as noted above and eventually after half an hour on the phone they said they would send me a new one. Great. Wanted to try and recover the data on it and didn't want to pay £200 which seemed to be the minimum charge so following the advice here I took it apart and connected the HD to my PC. I am not a techie but it wasn't too tricky. Have struggled a bit with the "jumpers" but think I have it now so that my main HD is the master and the WD HD is the slave. However, on start up I get a Pri Slave HDD Error in the BIOS and the PC won't recognise it. It does autodetect Master and then Slave IDE but then I get the HDD error. Is there anything more I can do? My My Book 500GB Essential edition packed up after about 6 months. I bought it to free space up on my pc and all the family photos were stored etc. Green light remained on, no noise or smoke but just wasn’t recognised by my PC anymore. Tried it on a different PC and changed the USB cable but no good. Tried the various reboot advice from here but didn’t work for me. Support was poor - had the same problem with emails as noted above and eventually after half an hour on the phone they said they would send me a new one. Great. Wanted to try and recover the data on it and didn’t want to pay £200 which seemed to be the minimum charge so following the advice here I took it apart and connected the HD to my PC. I am not a techie but it wasn’t too tricky. Have struggled a bit with the “jumpers” but think I have it now so that my main HD is the master and the WD HD is the slave. However, on start up I get a Pri Slave HDD Error in the BIOS and the PC won’t recognise it. It does autodetect Master and then Slave IDE but then I get the HDD error. Is there anything more I can do?

]]> By: Oni http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117071 Oni Mon, 02 Jun 2008 17:22:07 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117071 My Western Digital MyBook Pro 500GB has just packed in. Won't mount, won't portition, won't reformat. It's recognised in the Disk Utility on my Mac but it won't let me do anything with it. I've requested an 'Advance replacement' through the Western Digital Support site. Luckily, the drive was relatively empty with no important data that wasn't already backed up elsewhere...had it of contained important data, I would have been in tears. My Western Digital MyBook Pro 500GB has just packed in. Won’t mount, won’t portition, won’t reformat. It’s recognised in the Disk Utility on my Mac but it won’t let me do anything with it. I’ve requested an ‘Advance replacement’ through the Western Digital Support site.

Luckily, the drive was relatively empty with no important data that wasn’t already backed up elsewhere…had it of contained important data, I would have been in tears.

]]> By: Ted http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117054 Ted Sun, 01 Jun 2008 04:17:11 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-117054 OK, I had to put in my two cents. I bought my First MyBook 500GB Over two years ago. It worked fine up until yesterday. I had already bought a second MyBook 500GB just last year and moved all the "important" stuff on to it, leaving the older 500GB to handle mostly throwaway or replaceable files (TV shows, etc.). I thought of getting some thing else to replace my failing 500 (it still runs but locks up after about 10GB of file transfering). I ended up with a 1TB MyBook from Costco like the other two. And that is my biggest source of comfort. Costco has been selling these drive for at least 2 years. One thing about Costco, they have and excellent return policy and they never keep things around that have too high of a return rate. If these MyBook drives were dying as frequently as this blog comment section implies Costco would have dropped them years ago. Either Costco's Board owns lots of WD stock or they are simply not as bad as this list makes them seem. I like my MYBooks and think WD drives are no worse than any other consumer grade hard drives. Cheers. OK, I had to put in my two cents.

I bought my First MyBook 500GB Over two years ago. It worked fine up until yesterday. I had already bought a second MyBook 500GB just last year and moved all the “important” stuff on to it, leaving the older 500GB to handle mostly throwaway or replaceable files (TV shows, etc.).

I thought of getting some thing else to replace my failing 500 (it still runs but locks up after about 10GB of file transfering).

I ended up with a 1TB MyBook from Costco like the other two. And that is my biggest source of comfort. Costco has been selling these drive for at least 2 years. One thing about Costco, they have and excellent return policy and they never keep things around that have too high of a return rate. If these MyBook drives were dying as frequently as this blog comment section implies Costco would have dropped them years ago.

Either Costco’s Board owns lots of WD stock or they are simply not as bad as this list makes them seem. I like my MYBooks and think WD drives are no worse than any other consumer grade hard drives.

Cheers.

]]> By: Anonymous http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-116927 Anonymous Sat, 24 May 2008 17:31:40 +0000 http://www.tomrafteryit.net/western-digital-my-book-pro-edition-ii-sucks/#comment-116927 I have WD's My Book 500GB external hard drive and it broke down after 1 year... Ok it still has warranty but what the f*** this helps me when I can't get my documents back. WD ---> never again! I have WD’s My Book 500GB external hard drive and it broke down after 1 year… Ok it still has warranty but what the f*** this helps me when I can’t get my documents back.

WD —> never again!

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