Comments on: Windows Live Mail deleted ALL my email. Windows Live Email = EPIC FAIL

By: tiffany

tiffany — Mon, 10 Nov 2008 15:29:53 +0000

Exactly the same thing happened to me! AND it wasn’t the first time either. I would be furious if I thought about all the emails and contacts that are completely lost, but now I am just going to badmouth Windows Live Hotmail forever and stick with my gmail.

By: Michael

Michael — Mon, 10 Nov 2008 12:57:05 +0000

I would be extremely angry. I have some very important emails in my account and this would not bode well with me at all. I agree that Microsoft has really slipped and they still continue to stay on top. They need to make sure to pay better attention to details behind the scenes and stop worrying about making their products look state of the art.

By: anomonus

anomonus — Thu, 06 Nov 2008 00:16:13 +0000

it deleted my important 1s

By: anomonus

anomonus — Thu, 06 Nov 2008 00:15:25 +0000

happend 2 me too

By: Fr3dz

Fr3dz — Wed, 05 Nov 2008 13:11:51 +0000

Once again windows deletes valuable information no warning just delete as they go i run my home business from a hotmail account that i have had for 11 years there was a lot of important information stored in the old emails that is lost forever wont be happening again its off to gmail for me

By: Margaret

Margaret — Mon, 03 Nov 2008 08:12:26 +0000

You’ve just illustrated one of the reasons why I won’t use Windows Live email client; I love the google facilities (and many of the other facilities which google’s offering). The best solution for me is to use one of my own pop3 email accounts as a throwaway so that I can use it and move on if the level of spam gets out of control. At least I have the opportunity then of saving the emails that I want to keep.

By: John Hunter

John Hunter — Sun, 02 Nov 2008 16:48:19 +0000

I agree that is a horrible result (and yet another in a long run of bad news for Microsoft). I basically don’t like trusting anyone with that. I use Gmail and love it in many ways but I don’t trust Google to take as much concern over my emails as I do either (though I do trust them more than Microsoft).

By: webfoot

webfoot — Sun, 02 Nov 2008 13:18:07 +0000

To recover mail deleted at the server would be pretty clever!
I don’t like to entrust my files to a remote location so I use Windows Live Mail on which I have set up an account for my Hotmail
Incoming Hotmail is then stored as .eml files at
C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Windows Live Mail\Hotmail\Inbox
(assuming you OS is on C)
and I can easily backup any vital info by simply copying the file(s) to another drive. In fact I backup the whole Windows Live Mail folder and its subfolders in one drag & drop, having already deleted everything I don’t want to keep.

By: Mercedes

Mercedes — Tue, 28 Oct 2008 14:58:14 +0000

I am NEVER using hotmail again

By: Kevin Phoenix

Kevin Phoenix — Fri, 24 Oct 2008 10:01:47 +0000

I got so fed up with the “Windows” scene that I changed over to Mac. OK, I still use Windows for some things - but everything of any importance goes via Apple Mac

By: Tez

Tez — Fri, 24 Oct 2008 10:01:26 +0000

Are you serious? *sarcastic* - what else do you expect its MS.

Summary: Get a Gmail

By: justin

justin — Thu, 16 Oct 2008 06:51:04 +0000

is that hotmail suck?

i thought can both. i have one windows live email. microsoft won’t delete all my email saved forever. i called hotmail: stop deleting all my keeping contact. i like hotmail for personal but now i’m gmail all the way to stuff.

that’s better hotmail is designed color.
It’s cool live email!

By: Heather

Heather — Sun, 12 Oct 2008 17:44:07 +0000

Is any one else having trouble getting into their live.co.uk addresses at the moment??? I keep getting error on page. Have been trying on and off all week and cant get in. Any ideas gratfeully received.

By: Katie

Katie — Mon, 29 Sep 2008 09:09:34 +0000

Suzanne,

It’s nice of you to be concerned about getting a solution before my wedding but
a) like the rest of you my emails are gone forever and theres nothing that can be done
b) I have switched to gmail which is only marginally better but at least it doesn’t delete all your stuff or not yet anyway
c) I have made many ’suggestions’ to the Windows Live Hotmail team for those of you still trying to live with hotmail. I told them that they need to have easy access to information that tells people that not only can they delete stuff at their leisure if you don’t sign in but what ’signing in’ actually means eg. you can’t just go through Windows Live Messenger like I mistakenly believed! And that they need to have a function whereby you can save the emails you want to your computer and finally
d) I have realised that although those emails meant a lot to me they don’t really matter now in the long run. I am getting married in 4 days and what really matters is right now. If I was living 30 years ago and writing letters and my house burnt down in a bushfire I would have lost all the letters and had to move on. Anything that you completely trust to technology and the internet and a bunch of bozo’s in little cubicles with nothing better to do than delete peoples private emails while the scoff down Krispy Kreme Doughnuts can’t be that important to your ultimate direction in life or you would have printed it out or copied it into a diary. Well I will from now on. Live is about change and maybe losing all those emails was a good thing. I don’t need to dwell on the past. I have the future.

Sorry for getting all philosphical on you all but I just think that the best thing we can all do it move on. We aren’t getting those emails back but we will all be smarter with our email from now on! And if there’s someone out there who can find a better way of emailing I will be all for it!

By: Suzanne

Suzanne — Mon, 29 Sep 2008 08:02:32 +0000

Hey guys…. it’s obvious that lots of us are having trouble retrieving lost e-mail from this long train of major complaints about Windows Mail, Hotmail, etc. But, surely there must be some major, clever dude out there that know how to resolve this problem and help is all out.
This is a call for HELP to those who have the knowledge to assist, not just a major dumping ground of complaints that goes on and on and on. Believe me, i feel your pain. I HATE Windows Mail, just like the rest of ya!
So, here it is again…I’m asking for URGENT help for ALL the people on this website who desperately need assistance with LOST E-MAIL, so this chain of complaints won’t continue forever until the end of time. Someone out there must have the answer!! Some clever technician who knows much more about computers than the rest of us. Where are you?

So, sorry guys; abit of advice from a life coach here … One has to ask for what one wants, rather than continuing to complain about it forever. Let’s get together as a group and help resolve this issue. Any of you know a technician that you can direct to this site? Someone who can respond in a timely manner, as Katie is getting married in a few weeks. She really doesn’t need the added stress! :O)

Suzanne

By: Katie

Katie — Wed, 17 Sep 2008 23:03:48 +0000

I HATE hotmail. I am getting married in 2 weeks and went into my hotmail to get all the super old ‘first emails’ from my fiance to give to the best man and…. ALL GONE! I am so depressed. I feel like the entire history of our relationship is gone. All I have left is whats in my mind but emails from 3 years ago aren’t the easiest to recall!

*sigh* I am NEVER using hotmail again.
30 days, 60 days whatever the hell it is who gives a stuff… you could be in hospital for that long, you could have broken all your fingers, you could be in a detention centre somewhere, you could be kidnapped, you could be overseas and you still deserve to keep all your all emails… and you can’t even save them onto your harddrive. They are stuck in hotmail like a time bomb waiting to explode and send little tiny fragments of your personal life and memories into cyberspace never to be found again

By: felipe

felipe — Sat, 13 Sep 2008 17:58:32 +0000

same happened to me very recently. I used to login once every 3 or 4 months, no problem. On July 2008 they deleted everything and just kept that annoying “Welcome Email”. I will never trust microsoft online with anything

By: Terri

Terri — Sat, 13 Sep 2008 16:13:28 +0000

SOLUTION: I uninstalled Windows Live Mail and my previously deleted Yahoo mail went into Outlook 2003 where I could forward them back to myself. As a backup, I had previously emailed them all at once to myself and then File Save Attachments to my computer.

By: Robert Munson

Robert Munson — Thu, 11 Sep 2008 21:25:39 +0000

I can not tell you just how much I hate you people at Live. anything. You keep screwing up my e-mail, my messanger as well as all my e-mail addresses. i HOPE THAT YOU ALL ——–. i AM SURE THAT YOU HAVE RECIEVED MANY SUCH E-MAILS IN THE PAST AS EVERY PERSON THAT i KNOW HAVE EXPERIANCED PROBLEMS SINCE BECOMING INVOLVED WITH YOU. yOUR SERVICE sucks. I wish that I could use another systom but it seems that I am stuck with you idiots. I hate you people with a pasion.

By: jonni

jonni — Wed, 10 Sep 2008 22:30:57 +0000

I am a relative novice to the technical jargon. I use incredimail in my computer and through this I send,receive and store emails. I have been informed free access to my free hotmail account from my incredimail may soon cease (supposedly in june 2008 but still working at present - maybe because I refuse to download vista?)but separately there is an invitation to download WINDOWS LIVE MAIL for free. I am worried after all I have read here. Does this do the same job as incredimail or is it just some kind of desk top shortcut link?
I have tons of important stuff stored in the incredimail and occasionally visit the hotmail site just to clear everything out or to work on when incredimails accasionally says it cannot access hotmail.
Do I need to back up all my incredimail on a disk every day just in case it dies?
Any simplified advice as to how I may best continue with my (so far) happy life with incredimail and hotmail would be very greatfully received.