Sky Handling Partners lost Damien Mulley’s bag recently.
When Damien called to complain, they lied to him on the phone and showed a level of customer contempt which begs the question of how they are still in business.
Damien blogged about his treatment by them and their poor customer relations.
What do they do in return?
They sign him up for a load of gay dating websites with, as Damien put it in his own post, “rather interesting profile descriptions” - I can only imagine.
Damien phoned them to ask them about this. When he was getting nowhere he reminded them that:
signing up to dating websites using my details was fraud and I could happily call the Gardai and let them sort it out. Quoting from Criminal Justice (Theft and Fraud Offences) Act,. 2001 to the lady seemed to make her take the matter seriously. I also pointed out I felt that posting untrue details about me on at least 3 websites was not on, especially what was written and I said I felt I was libeled
Fraud is a criminal offense so Damien would be well within his rights to call the Gardaà and have them investigate. The fact that he feels he was libeled means that he can sue as well.
Sky Handling Partners have exposed themselves to being sued for libel and a criminal investigation for fraud.
Why didn’t they just apologise?
If you enjoyed this post, make sure you subscribe to my RSS feed!
Why can’t | get on to Damien’s blog? It’s midnight. Has it shut down due to excessive traffic?
It went down for about an hour after it hit the front page of Digg.com I think…
Now his site is down because traffic used up all his bandwidth. D’oh.
seems he only went down for about 15 minutes and BK got him onto a super server to keep the site up.
“Why didn’t they just apologise?”
because there is no process in place that would allow the cabbage on the end of the phone to think outside the box, cop what might’ve gone on and proactively think about the problem …