Comments on: Windows Live Mail deleted ALL my email. Windows Live Email = EPIC FAIL

By: The Observer

The Observer — Sun, 07 Jun 2009 19:14:50 +0000

Tom: God bless you. Thank you for the info provided here. Have Live Mail accounts. Performed a search on how to backup the accnts, msgs, contacts, ect. to my computer and found this site:
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!174.entry
Just performed a backup of all my information, no problem if you follow the instructions. Will pass that info to an external HD for safekeeping.

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By: Robert Munson

Robert Munson — Wed, 15 Apr 2009 15:36:10 +0000

Well I guess that I am one of those people that just will not learn. I kept getting offers inviting me to upgrade to Windows 8 for free. So like the fool that I am, I downloaded it and now every time I go to my e-mail page I find that I have to type in each of my several e-mail addresses, hit “remember me” hit “remember my password” and yet every time I want to check another address I have to type in all of the information each and every time. GEE THANKS FOR THIS IMPROVED SERVICE.

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By: ezekiel

ezekiel — Fri, 10 Apr 2009 03:50:05 +0000

i have always use hotmail, for like 8 years now. I link one other account and my campus mail to it. Tonight i went check my mail, and it saying that i don’t have a mail box. WTF. all my other passwords, login information and my school email, important stuffs, gone. are you kidding me. Please anybody had this problem before? What happened to my 3 mail box.?

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By: george

george — Fri, 10 Apr 2009 03:04:33 +0000

don’t trust hotmail for nothing….I just now send an e-mail to my friend with my hotmail account, left to go run some errands, came back and re-logged in to my hotmail account to find my entire inbox had been deleted with only the option of signing up for “windows live” remaining…

WHAT THE HELL?

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By: couragehonor

couragehonor — Fri, 10 Apr 2009 02:58:24 +0000

ok I take it back, i found my emails thank goodnesss i don’t hate hotmail

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By: Brian Wetherell

Brian Wetherell — Fri, 10 Apr 2009 02:57:29 +0000

This screwed me completely I have had this going for 4years and tonight I lost all emails and very important info… Is there some one I could rip the throat out of at Microsoft Ass holes!!!!!!!!!!!!!

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By: couragehonor

couragehonor — Fri, 10 Apr 2009 02:52:37 +0000

hey for those of you saying we should of known better, screw off! I log into my email everyday and tonght for the first time everything is gone………… I am so pissed I will never use hotmail again

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By: Joe N

Joe N — Fri, 10 Apr 2009 02:34:40 +0000

OMG I just had that problem today! I lost over 5k messages and a good 2k of them were personal important messages I saved! WOW I hate Microsoft stupid a**h***s (excuse my language but I’m FURIOUS!)

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By: wtf!!!

wtf!!! — Fri, 10 Apr 2009 02:31:19 +0000

this just happened to me today! what do I do?

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By: fuhotmail

fuhotmail — Tue, 07 Apr 2009 22:35:23 +0000

BTW isn’t the whole reason to have mail online is so that we dont have to make a hard backup and lose it on our computers? The point about us not backing it up is kind of moot in itself. Yahoo and gmail has never deleted my mail without my consent. Just because its free doesn’t mean they dont have obligations to hold up a certain quality of service, and its not really free. They’re advertising on it. They package things into their OS that links up to it, though not forcing you to use it, certainly very persuasive. You are right in one thing, it is free, so we can drop our dependancy and use another service. The whole point of bringing it up is so that they are aware we’re F’ken pissed and not to do it again because it makes them look really really really really inadequate.

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By: fuhotmail

fuhotmail — Tue, 07 Apr 2009 22:29:07 +0000

All my old emails are gone. WTF is the point of increase mailbox size and features if you lose all the old important mails that you had…. INABILITY TO BACKUP OUR EMAIL ON THE UPDATE? PROBABLY OUT OF LAZINESS, EPIC FAIL, I DON’T USE MY HOTMAIL ANYMORE BECAUSE ITS UNRELIABLE. 30 days what? This is 2009, you can’t keep my email for more than 30 days with all the money you’re making? Correct me if im wrong I do see adds in my live mail hotmail account as well… how about compressing my account, disabling it, with notice, and renable later? Talk about retaining users, whats the use of new attractive features to bring us back when we have to start over? F THAT.

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By: Nate Ocean

Nate Ocean — Mon, 23 Mar 2009 16:07:00 +0000

BTW, Windows Live Mail is hooked up to gMail. Unfortunately, when you do a “Sync” it not only does a “Check for new messages” from gMail, but it insists on “Download all messages…” from every damn subfolder in gMail.

Again and again. Over and over.

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By: Nate Ocean

Nate Ocean — Mon, 23 Mar 2009 15:53:13 +0000

When my five-year-old notebook finally crashed I was forced in Jan 2009 to buy a new machine which unfortunately came with Vista. And Vista replaced Outlook (which worked just fine under XP), well they replaced it with Windows Mail, which worked marginally, but had many features downgraded from Outlook.

Guess what? The first email I got was from Microsoft itself, informing me that Windows Mail was so yesterday, and I needed to used Windows Live Mail. They purposely crippled Windows Mail so it could not hook up with Hotmail. But Windows Live Mail could hook up with Hotmail. Hint, hint.

(Oh, and to add to the confusion, Windows Live Mail and Windows Live Hotmail are really two different things.)

So now I’ve been using Windows Live Mail for a few weeks and I am amazed at how Microsoft keeps repeating the same mistakes.

For example, I have a calender entry to remind me to set out the trash on Thursday or recycling on Monday. With Outlook these are color coded (same color as the two different barrels). With Windows Mail all you get is once color: red. But at least a reminder pops up on the screen at the appropriate time.

With Windows Live Mail you can’t even get a pop-up reminder. All you can get is an email message sent to your own damn computer. And depending on the update frequency, you might get that reminder rather late.

Sarcastically, I wanted to suggest that Microsoft FIRE the entire Windows Live Mail group, but based on how amateurishly this product is, it appears that they’ve already fired them, and the Windows Live Mail is the result of a fresh group of know-it-all programmers.

Sheesh.

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By: Carol

Carol — Wed, 18 Mar 2009 09:21:26 +0000

My Gmails got deleted one day… lots of important information I use it every day

Also Windows Mail has deleted emails before I got to read them grr

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By: WTF

WTF — Sun, 15 Mar 2009 12:35:38 +0000

guess what…i lost all of my contacts today…i do not know how the heck it happened! Microsoft sucks!

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By: Joe Schmoe

Joe Schmoe — Fri, 13 Mar 2009 15:32:51 +0000

I had emails going back 8 or 9 years covering everything from financial transactions to nostalgic contacts which I forwarded to this account from numerous other accounts in preparation to downloading them and archiving them. I’ve used hotmail before without any problems, but after this I am truly **!!LIVID!!** with microsoft.

And to those who are saying its our fault and we shouldn’t trust a free service or expect it to perform at ‘least’ adequately you’re not really helping at all so go elsewhere with your tough love logic.

Oh well, a hard lesson learned I suppose. Definately going back to Yahoo (And paying particular attention to the expiration limits and fine print as well as someone’s truly good suggestion of using the vacation mode whenever I’m even considering on not checking my mail for for awhile.)

ARRRRRRGGGHHH!!! Sorry, I just had one more yell left in there….*sigh*

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By: Phyllis Schroeder

Phyllis Schroeder — Sat, 28 Feb 2009 03:09:24 +0000

Why is my email being deleted?

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By: Webfoot

Webfoot — Sun, 22 Feb 2009 21:13:31 +0000

Blimey! Are we still having this problem?
Does no-one ever backup their important files?
In Windows Live Mail this is so simple: File, Export, Messages, Windows Live Mail (or Microsoft Exchange)
Then choose a folder for your backup
Takes a few minutes only

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By: Robert Munson

Robert Munson — Sun, 22 Feb 2009 19:24:13 +0000

I am so sorry to sit and read so many tales of broken trust. I agree that we must use this blog as not onle our sounding board of disscontent but as a loud distress call for HELP. My first comment was not addressed to TOM but to LIVE.CA and because they could not be bothered with it they forwarded my complaints to TOM’S blog. They just could not be bothered to answer me and just dumpt a complaint of their services onto somebodies elses sight. That’s cold. I was losing the emails that I was still writing at the time, POOF GONE, every time that someone came on my “instant messanger” so now as soon as the instant messenger comes on I click it off and never use it ever. now I have have little problems since. The reason for my second comment is to point out that Hotmail/Live don’t give a dam. I am living proof of this. Good luck Tom and I hope that with the help of you and the many people that comment on your blog that we may find a way out of this mess. Thanks Tom for alowing us a space to be heard.

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By: Aaron

Aaron — Sun, 22 Feb 2009 03:18:58 +0000

I had 4 years of email on my account (may not seem like that long comapred to some of you other people but still they had a lot of sentimental value to me) all deleted today. The 60 day thing is BS, I had logged in no more than 1 month ago and all my emails were perfectly intact.

oh well, another strike for MS.

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